MILANI, F.; ANTONELLA ELIANA SORGENTE. THE COMPLEXITY OF THE ITALIAN HEALTHCARE SYSTEM AND ITS RELATIONSHIP WITH CITIZENS AND INSTITUTIONS: WHAT BALANCE IS POSSIBLE? Received: 22nd October 2024 Revised: 28th November 2024, 16th December 2024 Accepted: 6th November 2024. PEOPLE: International Journal of Social Sciences, [S. l.], v. 11, n. 2, p. 14–26, 2025. DOI: 10.20319/pijss.2025.112.1426. Disponível em: https://mail.grdspublishing.org/index.php/people/article/view/2633. Acesso em: 7 apr. 2025.