Hasna El Hamzaoui and Imane Ghazlane (2026) “HYBRID INTELLIGENCE (HI) IN THE HOSPITALITY INDUSTRY: EFFECTS ON TRUST, PERCEIVED SERVICE QUALITY AND CUSTOMER SATISFACTION: Received: 16th February 2026, Revised: 20th February 2026, 23rd February 2026, Accepted: 09th March 2026, Date of Publication: 18th March 2026”, PEOPLE: International Journal of Social Sciences, 12(1), pp. 12–33. doi: 10.20319/pijss.2026.121.1233.